What is JakTrack? Your SEND Journey Companion

Nobody gives you a map

When your child has additional needs, you get dropped into a system that nobody explains. There's no welcome pack, no handbook, no "here's what you need to know." You're just... in it.

The paediatrician appointment comes and goes. Nobody mentioned they were the only person who could refer your child onwards. Now you're back in a six-month queue.

The annual review is next week. A year of progress, setbacks, and breakthroughs - and you need to summarise it all for professionals who last saw your child twelve months ago.

Every new teacher, therapist, and SENCO asks the same questions. You tell the story from the beginning. Again. And again.

That's what JakTrack is for. It walks alongside you through the SEND journey - explaining what's happening, telling you what's coming next, and making sure you've got the evidence when it matters.

Three things JakTrack does

Everything in the app serves one of three purposes:

Guide - "Here's what you need to know." The SEND system has its own language. EHCPs, DLA descriptors, SEN Support, needs assessments, Section 19 letters. JakTrack explains it in plain English and tells you what to ask at appointments, what to prepare for meetings, and what deadlines matter.

Capture - "Just tell me what happened." Evidence collection shouldn't be a separate chore on top of everything else. You're already shattered. JakTrack turns 30 seconds of logging into a structured evidence base - tagged, dated, and ready for when you need it.

Show - "Here's what your data means." You shouldn't have to sit down and trawl through months of notes. JakTrack spots patterns, tracks trends, and tells you what's changing - so you know before the meeting, not during it.

The problems, and how JakTrack solves them

"I need evidence for DLA but I don't know what counts"

Disability Living Allowance asks about care needs during the day and night, and mobility difficulties. The form is around 40 pages of questions about things you do so automatically you've stopped noticing. The key is describing your child's worst days with specific, dated examples.

JakTrack's sleep tracker logs night wakings, interventions, settling time, and care duration - exactly what DLA assessors are looking for. It calculates total night care time automatically. After a few weeks of logging, you've got a body of evidence that would take hours to piece together from memory.

The evidence dashboard maps your logged data directly to benefit eligibility criteria. It shows you how strong your evidence is for each benefit type and tells you where the gaps are - before you submit the form.

"The annual review is next week and I haven't prepared"

You know the feeling. The letter lands on the doormat. The meeting is in ten days. You need to summarise a year of your child's life - the good, the bad, the patterns - for professionals who see hundreds of children.

JakTrack's daily diary captures observations as you go. Every meltdown, breakthrough, appointment outcome, and school phone call is logged with a date and context. When the review comes round, your evidence is already there.

The professional handoff pack generates a one-page summary of your child's needs, strategies, and recent patterns. Hand it to a new teacher and they know what they're dealing with on day one. Bring it to the annual review and you're the most prepared person in the room.

"I don't know what my child is entitled to"

DLA, Carer's Allowance, Blue Badge, EHCP - there's a web of support out there, but nobody sits you down and explains it. The eligibility criteria read like they were written to confuse you.

JakTrack's benefits checker asks a few straightforward questions and tells you what you're likely eligible for, with estimated weekly amounts. Not vague "you might qualify" - specific indicators based on your child's documented needs.

It shows which benefits unlock others (DLA at the right rate is a gateway to Carer's Allowance), so you can get your applications in the right order instead of going round the houses.

"Every professional asks the same questions"

New SENCO. New therapist. New paediatrician. Each one starts from scratch: "Tell me about your child from the beginning."

JakTrack builds a comprehensive child profile during onboarding, capturing everything from communication methods and sensory sensitivities to daily routines and safety concerns. This profile is always available - you never have to reconstruct it from memory.

The handoff pack turns that profile into a professional-friendly summary. Share it digitally or as a PDF. No more repeating yourself.

"I uploaded my EHCP but I don't know if it's any good"

EHCPs are legal documents, but they're often written in vague, non-committal language that sounds supportive but commits to nothing. "Access to support as needed" - what does that actually mean? "Regular check-ins" - how regular? Who decides?

JakTrack's EHCP tracker analyses your document section by section. It flags vague and unenforceable language, identifies gaps where your child's needs aren't matched by provisions, and compares what the EHCP promises against what you've actually been logging at home.

Found issues? It generates amendment letters with references to the SEND Code of Practice - so your request isn't just a frustrated email, it's grounded in legislation.

"I can see things are changing but I can't prove it"

Your child's sleep has been getting worse for three weeks. Or their food acceptance has narrowed. Or they've started needing more support at transitions. You can feel it - you live with them - but you can't point to the data.

JakTrack tracks patterns over time. Sleep trends, meal acceptance rates, sensory triggers, mood patterns - all derived from your daily logging. When something shifts, the app notices and tells you. That's evidence you can take to a professional, not just a gut feeling that gets nodded at and ignored.

"I don't know what to ask at appointments"

The paediatrician gives you fifteen minutes. The OT assessment is a one-off. The SENCO meeting is squeezed in at half three before pickup.

JakTrack's guide system tells you what to ask, what to bring, and what to push for - tailored to the type of appointment and where you are in the SEND process. It's like having a knowledgeable friend who's been through it all before, sitting in your pocket when you need them.

Who is JakTrack for?

JakTrack is built for any carer of a child with additional needs in the UK:

• Parents - mums, dads, step-parents navigating the system for the first time or the fifth
• Grandparents - increasingly raising grandchildren with SEND, often without the same support networks
• Foster carers - dealing with complex needs alongside placement requirements
• Kinship carers - family members who stepped up, often without training or guidance

The app understands that not every carer is a parent, and the language throughout reflects that.

Built by a SEND family

JakTrack isn't built by a company that read a report about the SEND market. It's built by a family who lives this every day - the appointments, the forms, the phone calls to the LA, the 2am wake-ups. The frustrations in this post aren't hypothetical. They're ours.

Every feature exists because it solves a problem we actually had. Every piece of guidance comes from the questions we actually asked. And every design decision gets tested against one question: "Would this help an exhausted carer at 10pm?"

What JakTrack costs

JakTrack starts with a 14-day free trial, then £7/month or £60/year per family. Everything's included: all tracking, all insights, all guides, EHCP analysis, benefits checking, and professional handoff packs. No tiers, no upsells, no "premium" features hidden behind a paywall.

Cancel anytime. Your data is yours - always. Join the waitlist to get launch pricing locked in.

What's next

We're actively building and improving JakTrack based on what families actually need. Coming soon:

• Weekly digests - proactive insight delivery so you don't have to check in every day
• Annual review reports - then-vs-now comparisons that write themselves
• Voice capture - log observations by speaking instead of typing

If you've got ideas or feedback, we'd genuinely love to hear from you. JakTrack exists because of families like yours.